Case Studies and Newsletters

The following slide shows, Newsletter Cases, and Quick Cases describe how our customer-centered approach to innovation provides competitive advantage in a wide range of companies in various industries.

Clients include:   Praxair, Sealed Air,  Bayer, Xerox,  Blue Cross Blue Shield, Harvard Pilgrim Health Care,  Intermountain Healthcare, DHD Healtcare, Colony Homes, First Energy Services, Mauna Lai Tropicals, and Ocean Spray



Slide Shows of Featured Client Cases - These are full PowerPoint slide shows  presented at various conferences and workshops

Click here for our Slide Show Cases



Foundations - Newsletters Cases - These are full descriptions of our work with clients in downloadable PDF Format

Click here for our Newsletter Cases



Quick Cases - These are one page cases describing projects with clients in a range of front end of innovation areas

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Slide Shows of Featured Client Cases

Click on the thumbnails below to view the presentation - (a separate window will open)

Vocal Insights Case Study with Blue Cross Blue Shield 

Excellus Blue Cross Blue Shield's  Director of Strategic Marketing, Nick Kompare and Innovare's Don Ross presented their work at the PDMA's Voice of the Customer conference


Tech Explorer Case Study with Sealed Air

Sealed Air's Technology Scouting leader, Blaine Childress and Innovare's Don Ross presented their work at the PDMA's Innovate Carolina conference 

Innovare Front-End Case Study with Bayer 

Bayer Material Science's Director of Innovation, Ken Schwartz and Innovare's Don Ross team up to Find Lasting Value in the Building and Construction Market


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Foundation Newsletters and Cases in Downloadable PDF Format

Our foundations newsletter featuring Xerox, Harvard Pilgrim Healthcare, and Praxair

Examples of our customer-centered innovation approach electronics, healthcare, and the chemical industries.

Our foundations newsletter featuring Bayer Material Science

Entering New Markets: Front End Case Study   

Our foundations newsletter featuring Excellus Blue Cross Blue Shield 

Creating Great Consumer Experiences: Vocal Insights Case Study

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Quick Cases

Inspiring the Innovative Culture at Praxair  

Innovation Front End Process Team Training


Exploring Evolving Education Environments at Pearson Education

Ethnography for Product Innovation


Making Healthcare a Little Easier at Harvard Pilgrim Healthcare

Vocal Insights as Input to Strategy Formulation


Rapidly Defining Quality Metric Targets in Intermountain Healthcare

Vocal Insights Training


Extending a Medical Device Platform at DHD Healthcare

Voice of the Customer and Concept Development


Understanding What Makes a House a Home at Colony Homes 

Vocal Insights to Guide Community Development


Designing Services at First Energy Solutions

Innovare Greenhouse for Concept Development


Open Innovation at Mauna Lai Tropicals

Innovation Management and Product Development


Creating Product Platforms at Ocean Spray

Innovation Front-End Process



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